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What do people really want and need from an NDIS support provider?

What do people really want and need from an NDIS support provider?

by Shaalin Prasad | Aug 28, 2026 | Prana Insights

When people first join the NDIS, they often expect to talk about services. Hours of support. Types of therapy. Boxes to tick on a plan. But if you ask people what they actually want, the answer is usually much simpler. They want to feel safe. They want to be heard....

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