Start with Care: Simple & Supportive Referral Process
A Compassionate Pathway to NDIS Services
At Prana Supports, we make referrals simple, respectful and trauma-informed — because accessing support should never feel overwhelming. Whether you’re a support coordinator, healthcare professional, family member or self-referring participant, we ensure every referral is handled with kindness, clarity and confidentiality.
Our Commitment to You
-
A smooth, respectful and trauma-informed onboarding experience
-
Clear communication at every step of the process
-
Collaboration with existing support coordinators, therapists and families
-
A service model built on dignity, choice and meaningful outcomes
How Our Referral Process Works
Submit the Referral Form
Provide participant details and select the support services required. You can also upload any relevant reports or documentation to help us understand the individual’s needs
Quick Follow-Up
Our Referral Coordinator will get in touch to confirm details, answer questions, and discuss next steps. We aim to respond promptly and with care.
Personalised Support Planning
We begin a collaborative planning process — aligning services with the participant’s goals, values and NDIS plan. Where suitable, we match a support worker who is not only skilled, but also the right fit personally and culturally.